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Resident warns that city post-office box is discontinued; residents urged to update billing addresses
Summary
During public comment a resident said Martinsville no longer maintains a post office box and urged residents and third-party bill payers to use the city's street addresses for utility and tax payments to avoid returned mail and possible service disconnection.
A public commenter told the council the city no longer maintains a post office box and asked the council to remind residents and bill payers to use the city's physical addresses when sending payments. The commenter listed city addresses for utility billing and departments and warned returned mail could cause utilities to be unpaid and disconnected if not corrected.
No formal staff response was recorded at that moment; the comment functions as a public-service reminder that residents and third-party bill payers should verify address information with their banks or billing services to ensure timely delivery.
