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Presenters answer FAQs and show how to enroll in UMP Plus
Summary
Presenters said referrals are not required, explained how to check provider network status and coordination-of-benefits examples, and walked through HCA enrollment links and paper form submission rules.
During the FAQs segment, Ashley Litt answered common questions: "No. Referrals are not required for any of the UMP plans," and she explained members can find whether their provider is in-network using the UMP provider-search features on the listed websites. Litt also gave coordination-of-benefits examples to show how UMP pays as a secondary plan in specific scenarios.
Lauren Johnston then closed the webinar by directing members to enrollment resources: hca links and benefits247.hca.wa.gov (HCA enrollment portal) and hca.wa.gov/erb, noting that paper enrollment forms must be received by HCA and that the recorded webinar and slide links will be available after the session.
