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Telemedicine cost parity and Dispatch Health home-visit service available to UMP Plus UW Medicine ACN members
Summary
Regence and HCA presenters said telemedicine visits will cost no more than in-office visits; Dispatch Health will provide urgent-care home visits in several cities with standard rates and deductible application.
Ashley Litt said members can explore telemedicine options at ump.regence.com or by calling customer service and that "Cost for telemedicine visits with a network provider will be no more than you would pay for an in office visit and may be subject to the deductible." She also announced that for UMP Plus UW Medicine ACN members, Dispatch Health will provide urgent care home visits in Olympia, Seattle, Spokane and Tacoma from 8 a.m. to 10 p.m.
Presenters advised members to check plan documents and the provider search tools to confirm telemedicine availability and applicable cost sharing. Litt noted telemedicine cost parity applies when using network providers and that members should confirm whether deductible or coinsurance applies.
