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Navia answers employer questions on file formats, e-signatures and late hires
Summary
In Q&A Navia advised employers to email pebadmin@naviabenefits.com about file formats for payroll deductions, said electronic signatures are acceptable though forms won't be fully converted to fillable formats, and confirmed late-year hires can use a midyear enrollment form to sign up for 2025.
During Q&A a Questioner asked whether there is a specific file format to send payroll deduction data to Navia. Navia replied the required file depends on employer systems (HRMS/OFM exceptions) and recommended sending an email to pebadmin@naviabenefits.com so Navia can review past files and advise.
On electronic signatures, Navia said they can accept electronic signatures added via tools like Adobe but currently have no plan to convert all forms to fillable digital formats. The presenter also confirmed that a new hire on Dec. 1 can be treated as part of initial eligibility for 2025 and should use the 2025 midyear enrollment form posted on the website.
