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HSRI outlines Utah LTSS research study, seeks provider input
Summary
Jasmine Hepburn of the Human Services Research Institute said the cross-population Utah long‑term services and supports (LTSS) study will deliver recommendations to the Department of Health and Human Services on service settings, quality and Medicaid funding; HSRI is recruiting providers, families and people who use services to join interviews and focus groups.
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Jasmine Hepburn, a researcher with the Human Services Research Institute, told DSPD providers the purpose of the Utah long‑term services and supports (LTSS) study is “to learn from people in services and people waiting for services, family members, providers, support coordinators, advocacy organizations, and other community members about what's currently going well and not going well in the service system.”
The study is a roughly two‑year project. HSRI completed two August community listening sessions with 92 attendees and is finalizing four research briefs on payment models for home- and community‑based services, a potential Medicaid training and technical assistance center, trends for people with complex behavioral and medical needs, and supports for people with developmental disabilities who also have mental‑health needs. Jasmine said those briefs will be posted on the project page on the DSPD website and the team will share the link in the chat.
HSRI presented four core topic areas to its steering committee: institutional versus home‑ and community‑based settings; quality of care; the LTSS service array (what services are offered and which are wanted); and Medicaid structure and funding options. “There are nine different waivers in Utah,” Jasmine said, and the study will consider whether to keep, combine or change them as part of recommendations to the Department of Health and Human Services.
Providers, family members and people who use services can participate in research interviews, focus groups or complete a feedback and participation form. Jasmine said the team would post a QR code and the form in the chat and provided an email contact for people who want to volunteer or ask questions. HSRI plans a second project year focused on needs projection and a final recommendations report to DHHS.
Why it matters: HSRI’s recommendations are intended to inform how Utah’s Medicaid‑funded long‑term services are structured and measured for quality. Provider input during interviews and focus groups will directly shape HSRI’s final report to the Department of Health and Human Services.
The Human Services Research Institute is inviting interested providers and caregivers to sign up through the feedback form or contact Jasmine via the project email posted in the meeting chat.

