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Utilities near completion of smart‑meter Phase 3; crews praised for overnight emergency response

Sewer and Water Committee · August 8, 2024
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Summary

Utilities reported they are close to completing smart‑meter Phase 3, which will upgrade remaining customer water meters to the district system, and staff publicly thanked crews for an overnight emergency response that helped contain a spill and assist a partner agency.

Utilities staff said Phase 3 of the district smart‑meter rollout is nearly complete and noted the program's data benefits for operations and customers. Staff also took time to recognize field crews for a rapid overnight response to a spill at a partner agency that reduced the volume and sped recovery.

"We are nearing the finish line for our smart meter project for phase 3, which, will, complete all of our... meters water customer connections, be upgraded to the smart meter system," said Tony (utilities). A separate recognition came from leadership: "I have, you know, personally I've been asked by the general manager ... to pass on his sincere appreciation," said Sean referencing partner‑agency thanks for the crews' work overnight. Staff said they will continue to capture lessons learned, coordinate with the State Water Board's likely review, and pursue projects to increase storage and redundancy.