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9‑1‑1 staff raise CAD‑vendor concerns as county considers telecommunicator hire
Summary
County 9‑1‑1 staff reported concerns with the current CAD vendor and plans to meet police chiefs on CAD demos; commissioners approved a telecommunicator hire while exploring options to replace or renew the CAD contract.
The board reviewed a personnel hire and heard a staffing and vendor update from 9‑1‑1 staff.
Clerk announced the personnel action to hire Lila Burrows as a full‑time 9‑1‑1 telecommunicator at $20 per hour effective Aug. 16, 2026. 9‑1‑1 staff addressed commissioners and said their current CAD vendor, ID Networks, has expressed concerns about contract funding and has asked the county to resolve outstanding contract payments; staff said they have quotes for a new CAD system and will meet with police chiefs to review demos.
A 9‑1‑1 representative said the vendor has "some concerns about our current contract with them, which was due the end of this month," and that staff will coordinate further with law‑enforcement partners before recommending a path forward. Commissioners emphasized the importance of avoiding a lapse in CAD service and asked staff to review contract options with the prosecutor's office.
The board approved the personnel action and directed staff to continue the procurement review and coordination with police chiefs.
