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Streets superintendent: report potholes to Sanford Connects; crews aim to fix within 24 hours
Summary
Street Superintendent Pete Wilson said streets crews operate two crews of five and aim to respond to pothole reports within 24 hours; residents should use the mobile app or call the Public Works office to create work orders.
Pete Wilson, Sanford’s street superintendent, said his division runs two crews of five people who handle potholes, sidewalks, tree work, brick-road care and other street-related tasks around the city. "We have 2 groups of 5 people, 2 crews, out in the field tackling things all day every day," Wilson said.
Wilson told listeners the best way to get a problem addressed is to call Public Works or submit a report through the Sanford mobile app so administrative staff can generate a work order and dispatch crews. "Within 24 hours, we have it," he said of an average pothole response time, adding crews triage requests into A/B/C priority levels.
