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Residents question clinic demand, cite limited hours and unfilled appointments

Springdale Town Council · January 14, 2026

Summary

Multiple commenters urged the Council to require operational data before approving a permanent rezoning, noting the existing clinic operates limited hours and reports 10–25% unfilled appointments.

Several residents asked Council members to confirm operational need before approving a permanent zoning change for a new clinic. Robyn Chancey cited clinic data in the record and wrote that the existing facility "operates on a limited schedule—two days per week in winter and three to four days per week in summer" and that appointment data shows "in most months between 10% and 25% of offered appointments go unfilled." Chancey and others argued that these figures suggest constraints are operational rather than spatial.

Commenters also noted statements from Family Health Care (FHC) leadership indicating that the organization planned to assess community need and adjust service levels as demand is demonstrated. Residents urged the Council to request clearer metrics on resident utilization rates, projected demand, and cost-benefit comparisons between renovation and new construction before approving a permanent rezoning.

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