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Board approves CivicPlus website contract to meet ADA compliance and modernize town site
Summary
After reviewing options to comply with DOJ/ADA website requirements, the Board of Selectmen awarded a two‑year website services contract to CivicPlus, with year‑one implementation and ADA remediation budgeted and an anticipated March 2027 go‑live window.
The Board of Selectmen approved awarding the town website contract to CivicPlus on July 28, citing the need to meet DOJ accessibility requirements and to modernize resident services. The board discussed current site limitations—document‑centric navigation, inconsistent department pages, and a single webmaster bottleneck—and accepted CivicPlus’s proposal to migrate up to 200 pages and apply AudioEye accessibility remediation.
First Selectman Paul Zolpa presented the recommended contract and a year‑one cost of $57,595 that includes implementation, training, and accessibility remediation, with an ongoing second‑year cost of $26,000. He described the platform as modern and scalable and said CivicPlus would provide a designer and content migration services. Zolpa also noted the town’s plan to coordinate the website launch with a move to a .gov domain and a planned go‑live around March 2027.
Board discussion addressed the number of existing pages (the current site scan returned over 400 pages) and the work required to consolidate content. The board confirmed CivicPlus’s AudioEye monitoring service would help maintain ADA compliance by scanning new documents and flagging accessibility issues.
The board approved the motion to award the contract by voice vote. Next steps include contract execution and assignment of Suellen Kamara and current webmaster Angel Burton as the town’s point people for the migration and content clean‑up process.
