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Proposed pricing, installation and customer experience for PointNet service
Summary
Bob said base residential service would be about $65/month with a managed modem; on‑site connection where house wiring exists could be around $100, and Bob described a free but throttled outdoor tier for visitors and basic managed Wi‑Fi in homes.
Bob said the initial consumer offer would include a managed home modem and Wi‑Fi service and that subscribers would not be charged separate data fees. "$65 a month will be the basic monthly cost," he said, adding that the operator would supply a managed modem that broadcasts both a private home SSID and a network SSID used for outdoor roaming. He described a system where the modem in a connected home could also contribute to the outdoor network (shared, low‑bandwidth SSID) while the customer's private traffic remains private.
On installation costs Bob estimated that if cable from the pole to the house exists, connection work would be roughly $100; if new drops were needed he cited higher one‑time installation charges and explained the company would do overhead runs, not trenching, for the initial deployment. He promised monitored network operations, tier‑1 phone support and field technicians provided by RMI Communications for on‑site repairs.
