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Helio Health will stop serving as Representative Payee for some Cayuga County clients, county told

Cayuga County Community Services Board — People With Developmental Disabilities Subcommittee · March 12, 2026
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Summary

At the March 12 subcommittee meeting, staff reported Helio Health will no longer serve as a Representative Payee provider in Cayuga County; the number of individuals affected was not specified and some clients may qualify to be their own payee.

The director reported that Helio Health will no longer serve Cayuga County as a Representative Payee provider; staff said the number of individuals affected is currently unknown. Committee members were told that for some clients, eligibility criteria could allow them to serve as their own payee, but no specific transition plan or timeline was provided at the meeting.

The report did not include a tally of affected clients or immediate replacement options. Staff indicated they are aware of the change and will follow up; the subcommittee did not take formal action at this meeting on the issue.