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Treasurer: returned checks will be treated as non-payment and could lead to shut-off

Village of Industry Board of Trustees · January 2, 2025
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Summary

The Board discussed returned checks for water bills and decided returned checks equate to non-payment and may result in shut-off of service if unpaid, per Treasurer Black's report.

The Board discussed returned checks for water bills and concluded that returned checks would be considered non-payment and could lead to service shut-off if customers do not resolve them. Treasurer Black led the discussion and the Board adopted the position as stated in the minutes.

The policy clarification is intended to reinforce collection procedures; the minutes do not include the detail of any specific notice, fee, or grace period tied to returned checks, so those operational details remain to be specified by staff.