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Resident raises water-billing concerns; board orders review
Summary
Penny Williams told trustees she disputes her household's reported water usage. The board instructed her to pay the minimum due this month while President Staci Danner reviews the billing records; Superintendent Gorsuch will notify Williams of results before the next regular meeting.
Resident Penny Williams addressed the board about ongoing concerns with her household’s reported water usage and the resulting bills. Trustees decided Williams should pay the minimum amount due for the current month while the village reviews the account.
President Staci Danner said she would review the bills to determine the correct amount due, and Superintendent Gorsuch was tasked with letting Williams know the results of that analysis before the next regular meeting. The board did not vote on any billing adjustment at the March 6 meeting.
