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Residents urge Clarksville to review pet-store rules after PuppyGram opens at Green Tree Mall

Town of Clarksville Town Council · January 6, 2026
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Summary

Multiple residents and animal-welfare advocates urged Clarksville council to review and clarify the town's pet-store ordinance after community observations and a petition raised concerns about puppy welfare and water/accessibility at PuppyGram.

Several residents and animal-welfare advocates used the public-comment period to press the council for a formal review of local pet-store regulations after PuppyGram opened at the Green Tree Mall.

Jen Bugg, a Clarksville resident, said the town’s ordinance is vague and creates enforcement gaps. "Water being present doesn't mean hydration happens," she told the council, arguing that the ordinance requires fresh water but does not address whether animals can actually access it. Alicia Denson, speaking on behalf of a petition organizer, reported a petition she said has "over 5,000 concerned citizens" and asked whether animal control has visited the store and whether site inspections or ordinance changes have occurred.

Representatives from Southern Indiana Animal Welfare Watch Dogs and Heart Humane presented organized citizen-observation summaries documenting repeated reports of puppies that appeared minimally responsive or lethargic during visits. Rachel Harless of the watch-dog group said the form records dates, times and conditions to help animal control and the council evaluate whether the ordinance provides clear standards and enforcement paths.

Erin Sizemore, president of Heart Humane in Corydon, urged the council to follow other states in strengthening animal-welfare laws and raised related consumer-protection concerns, saying one buyer reportedly paid $10,000 after fees and interest for a purchased dog. Sizemore said, "PuppyGram is a symptom of a bigger problem that we need to address."

Speakers handed the council citizen-observation summaries and a printed set of suggested ordinance changes and requested that animal control and staff provide clear answers about inspections and enforcement steps. Council members acknowledged receipt of the materials and the concerns and noted animal-control staff have responded to calls, but no formal new ordinance change was adopted at the meeting; speakers asked the council to initiate a formal review.