Get Full Government Meeting Transcripts, Videos, & Alerts Forever!
Get email alerts on the Technology topic
No spam. Unsubscribe anytime.
Tech Services outlines Google migration, call-desk model and cybersecurity training
Summary
At the April 22 board meeting Tech Services presented technology goals including a shift to a call-desk model, assignment of a primary and back-up call-desk staff, phishing training through SafeSchools/Vector, and school-level Google migration clinics.
Tech Services presented the districtannual technology goals during the April 22 Reynolds School District Board meeting, describing operational changes intended to streamline support and bolster cybersecurity. The presentation said moving to a call system model would decrease the number of tickets entered into the system and that two staff members would staff the call desk at a timeone primary and one back-up.
The report also emphasized cybersecurity training requirements tied to insurance: staff will receive phishing training through SafeSchools/Vector. Tech Services said it will visit every school to provide primers on the Google migration and host open migration clinics for staff with specific questions. The presentation of these goals was listed on the agenda under "Annual Technology Goal Report."
