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Licensing and background-check updates: DAX training live; background checks required for 'direct access' staff

Utah Department of Health and Human Services · January 13, 2026
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Summary

DHHS licensing staff said DAX training sessions are available and a form is posted for providers; background checks are required by statute for anyone with direct access to clients or client records.

Daphne, a licensing and background-checks representative, said the division had no additional licensing updates beyond alignment work with service-review teams but described recent DAX process updates and available training. "That training is available on the website and in DAX," she said, and noted the division will provide a form for programs to complete.

Daphne clarified which staff must complete background checks under statute: anyone with direct access to clients—defined to include physical or personal contact, hearing, or access to client records such as personally identifiable or financial information—must complete the background check requirement.