Citizen Portal
Sign In

Get Full Government Meeting Transcripts, Videos, & Alerts Forever!

Get email alerts on the Utilities topic

No spam. Unsubscribe anytime.

Water clerk reports 809 water customers; Board resolves two billing appeals

Crainville Village Board · March 10, 2026
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

The water clerk reported 809 water customers and 627 garbage customers; the Board approved a $12 reimbursement to a tenant with an appliance-caused leak and applied average-billing rules to a church leak at Rend Lake Water District rates.

Pam Borders presented the water department report, listing system counts and permit activity: 809 water customers, 627 garbage customers, seven new customers and four final reads. She also noted one solar permit filed for 804 Skeeter Ridge Lane.

Borders described two appeals. For Makayla Mitchell, whose washing-machine cold-water valve broke and caused a leak, the Board approved a $12 reimbursement for sewer/water. For Love and Truth Church, which experienced a multi-day leak, the Board elected to charge the church its average sewer bill and bill water usage at Rend Lake Water District rates.

The Board recorded these customer-level billing decisions during the report and moved on to other agenda items.