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EDC seeks clearer ambassador roles, plans restaurant week and welcome packet

Economic Development Committee, Town of Westborough · August 5, 2026
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

The EDC heard an ambassador program update recommending a one‑pager job description, targeted outreach priorities and use of ambassadors for events such as restaurant week; Shelby will draft role guidance for the next meeting.

Shelby, the EDC ambassador liaison, presented findings from meetings with five ambassadors and advised that the program needs clearer roles, tangible priorities and simple tools so volunteers can do purposeful outreach.

"We've got to define what the roles and expectations are," Shelby told the committee, recommending a short list of initial priorities, regular reporting and a liaison to support ambassadors. Committee members discussed using ambassadors to promote a downtown restaurant week, create a welcome packet for new businesses, and provide targeted outreach to small and medium enterprises rather than large headquarters.

Shelby volunteered to draft a one‑pager describing ambassador responsibilities and suggested a three‑to‑six month pilot to evaluate what works. Members encouraged coordination with the Chamber and other civic groups for directories and outreach and emphasized legal guardrails around publishing business contact information.