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Board pulls Convo Enterprises interpreting contract from consent agenda over cost and usage questions

Quillayute Valley School District Board · April 24, 2026
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Summary

The board removed a Convo Enterprises contract for virtual interpreting services from the consent agenda after members raised concerns about per‑minute rates, setup fees and how frequently the service is used; staff will provide usage and cost history.

Board members questioned a Convo Enterprises contract for virtual interpreting services, reporting rates in the contract documents as "anywhere between $2.60 and $4.75 a minute" and noting a setup fee plus a minimum billing increment could increase costs.

One board member asked how often the district uses interpreters; staff said the district has one signing student entering kindergarten and uses a paraeducator for in‑person sign support. "So their rates are anywhere between $2.60 and $4.75 a minute, I think, is what I read this," a board member said during discussion. The board noted virtual interpreting is available on demand for language and sign needs, and staff said they will look up historical spend on the contract and return with usage figures.

Given unresolved questions about usage frequency, setup fees and whether the service is needed on an ongoing basis, the board removed the Convo Enterprises item from the consent agenda for further review.