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Raleigh staff helped one downtown venue stop recurring noise complaints using on-site testing and training
Summary
City officials described a case where staff used a sound consultant, on-site measurements, speaker placement changes and staff training to stop recurring complaints at a venue surrounded by residences; officials credited relationships and education for the outcome.
City officials described a recent success in which staff used technical testing and training to resolve recurring noise complaints at a small venue surrounded by residences.
Sgt. Joseph Wilkins recounted that after meeting with the venue and bringing sound equipment and meters, staff examined speaker placement and recommended dampening and operational changes. "They bought their own sound meter and then educating them on how to use a sound meter so they can self evaluate and self monitor," Wilkins said. He added that those steps, and ongoing engagement, led to no further complaints from neighbors.
Officials used that example to illustrate the city’s preferred approach: technical assistance, education and voluntary compliance before pursuing enforcement actions.
