Get Full Government Meeting Transcripts, Videos, & Alerts Forever!
Get email alerts on the Complaint Procedure topic
No spam. Unsubscribe anytime.
Committee asks to formalize complaint instructions and set investigation timeframes
Summary
The committee recommended adding the complaint form and its instructions to administrative procedures and asked staff to define a timeframe for completing investigations and explain investigative steps.
The Policy/Personnel Committee reviewed Appendix C (instructions) and Appendix D (the complaint form) and directed staff to incorporate the form and instructions into administrative procedures. Appendix C currently instructs employees to "Submit the completed form to County Administration, attention Human Resources," and notes that confidentiality cannot be guaranteed. Committee members asked that procedures also specify a timeframe for completing an investigation and lay out what happens during an investigation.
Appendix D includes fields for complainant information, incident details, witnesses, and a county-use section for investigator assignment, findings and corrective actions. Committee direction was recorded as a recommendation to formalize where the form and instructions live in county procedures and to define the investigation timeline; the minutes reflect discussion and recommendations but not a formal recorded vote.
