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Parent alleges neglect, ADA violations in Bishop after‑school program; district says complaint filed

Board of Education · September 19, 2025
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Summary

A parent told the board her son was mistreated in after‑school care and said staff used tape and napkins to make a makeshift shoe; she said she filed a district complaint and will escalate the matter if unresolved. District did not offer a substantive response during the public comment period.

Crystal Ortiz, a Bishop Elementary parent and site‑council member, told the board she believes staff acted negligently and failed to provide required ADA accommodations in the after‑school program. Ortiz described incidents dating to November 2023, including one where staff reportedly taped her son’s foot with tape and napkins to imitate a shoe after a shoe went missing, and said the episode reflected insufficient supervision and inadequate staff training.

Ortiz said she filed a district complaint after a later incident in November 2024 when staff informed her son had been dropped from an after‑school program; she said the counselor who redirected the child described the technique as “tickling,” which Ortiz said was inappropriate and not an approved form of behavior management. Ortiz told trustees she has not seen evidence the district followed through on the complaint and intends to escalate the matter until the concerns are addressed. The board did not take action during the meeting; staff follow‑up is expected through normal complaint channels.