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City IT proposes enterprise OpenAI account to centralize secure AI use; staff urge safeguards and human review
Summary
IT recommended buying an OpenAI enterprise license (~$72,000/year for 150 seats) to provide secure, non‑retained AI access and allow custom GPTs for finance, HR and permitting; staff emphasized acceptable‑use policies, human‑in‑the‑loop review, auditing and phased training.
IT leadership presented a proposal to adopt an enterprise OpenAI account for municipal use, describing security benefits, governance needs and potential productivity gains. The IT lead said the enterprise version isolates city data, prevents provider retention for model training and includes administrative controls and usage reporting.
The IT presenter estimated an annual enterprise cost around $72,000 for an initial 150 seats and said that early pilot groups had shown time savings that could scale to significant productivity improvements across staff. "The enterprise level account is something that would open us up to even more. What that looks like right now is a $72,000 a year annual investment," the presenter said.
Council members and the city attorney noted legal and records concerns and asked for a clear policy package: acceptable‑use rules, audit and monitoring capabilities, training plans, retention rules and a transparency listing of AI systems on the city's transparency portal. Staff committed to providing a policy, training schedule and an admin monitoring plan before wider rollout.
