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Resident raises water-billing and missed garbage collection concerns
Summary
Penny Williams told the board she has experienced problems with water billing and raised concerns that garbage fees increased and collection is inconsistent; the board did not take immediate action and the matter may be followed up.
During public comment Penny Williams reported problems with water billing at her residence and said she was concerned that "there was an increase in garbage fees and garbage is not always collected from all locations." The comment was recorded for follow-up; no motion or board action was recorded at the meeting.
Treasurer Black later reported small utility bill credits the village will receive from the McDonough Telephone Cooperative but did not link those credits to individual billing complaints. The board did not resolve Williams’s specific billing issues on Oct. 9 and further investigation by staff was implied by the minutes.
