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Steuben County to contract Goodwill of the Finger Lakes for after-hours 988 coverage at $72,710
Summary
Staff told legislators Goodwill of the Finger Lakes will provide after-hours 988 crisis-line coverage under a $72,710 contract, which staff said saves approximately $50,000 compared with prior local coverage.
County health services staff asked the committee to approve a new county contract with Goodwill of the Finger Lakes to provide after‑hours coverage for the county's crisis line (which routes calls to 988). Staff said Goodwill already provides the service and that the proposed contract would cost $72,710 annually; presenters estimated the change would save roughly $50,000 compared with paying a long‑time worker more than $100,000.
"The cost of this contract would be $72,710," the presenter told the committee and described how Goodwill would fill out intake paperwork and send daily reports so county staff can conduct outreach. The committee asked about whether the contract was budgeted and whether an RFP was warranted; staff said the service is budgeted and that an RFP would likely cost time and money with little expected benefit.
Members voted to approve the Goodwill contract by voice. Staff said the provider will handle after‑hours call intake, assess callers and route mobile crisis teams or follow-up outreach as needed.
