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Committee approves five-year renewal for county electronic health record system

Steuben County Health and Human Services Committee · May 6, 2026
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Summary

The Health & Human Services Committee voted to renew Steuben County's Netsmart electronic health record contract for five years at a total cost of $681,738.83, with year-one cost of $128,379.06 and a 3% annual increase; the item was budgeted and approved unanimously.

The Steuben County Health & Human Services Committee voted to renew its contract with Netsmart, the county's electronic health record (EHR) vendor, for five years at a total cost of $681,738.83.

Lynn (speaker 4), who presented the item, told the committee the first-year cost will be $128,379.06 and the contract includes a 3% increase each year. "The total cost of that is $681,738.83," Lynn said. She described a multi-year implementation that required substantial staff time, noting staff trained in stages to adopt the cloud-based system.

Committee members confirmed the renewal was budgeted and that the county has been using the same system. The chair moved approval; the motion was seconded and the committee voted to carry the item. No amendment or alternate vendor was proposed during the discussion.