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Committee renews NetSmart EHR contract, approves Goodwill 988 crisis‑line agreement
Summary
Steuben County's Human Services committee approved a five‑year renewal of its NetSmart electronic health record contract and authorized a new $73,710 agreement with Goodwill of the Finger Lakes to provide after‑hours 988 crisis‑line coverage, both motions passing 5‑0.
The Steuben County Human Services, Health & Education Committee on May 6 voted to renew a five‑year contract with NetSmart for the county's electronic health record system at a total cost of $128,379.06, reflecting an annual 3% increase. Jack K. Wheeler told the committee the expense is included in the department's budget.
Lynn Gramley, who requested both contract actions during the Community Services portion of the agenda, also asked the committee to approve a new contract with Goodwill of the Finger Lakes to provide after‑hours 988 crisis‑line coverage for the county. The Goodwill contract is for $73,710 and is budgeted; the committee approved it 5‑0 and a resolution is required.
Chair Joe Tobia framed the Goodwill option as fiscally responsible and service‑oriented, saying, “this is a good option for the County, this is a good agency and will save the County money.” The motions to renew and to contract were both moved and seconded during the meeting and carried unanimously.
The approvals keep ongoing behavioral‑health and records infrastructure in place; the transcript does not specify contract start dates beyond the five‑year term for the NetSmart renewal or further operational details about staffing for the 988 coverage. Committee members did not request additional amendments to the contract texts during the meeting.
What happens next: staff will prepare the formal renewal documents and the required resolution for the full legislative body, per the committee motion.
