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Gworks water-billing conversion delayed after paperwork not provided; bank processing limited
Summary
Superintendent Gorsuch has not provided necessary paperwork for a planned conversion to the Gworks billing system, so the conversion will not go live as scheduled; the minutes note the bank will continue to process payments but will not accept them in the interim.
The board discussed delays in switching the village's water-billing operations to the Gworks system. According to the minutes, Superintendent Gorsuch did not provide required paperwork, preventing the conversion from going live as planned. As a temporary measure, the bank will continue to process payments but is not accepting them, creating a gap that staff must manage.
No formal motion was recorded to change billing policy; the discussion was recorded as part of old business and indicates the conversion will be postponed until required paperwork and procedures are completed by staff.
