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Morristown approves CivicPlus NextRequest software to streamline public‑records processing
Summary
Select Board approved an out‑of‑cycle purchase of CivicPlus NextRequest to centralize and speed public‑records requests, citing staff time and overtime costs; the motion passed unanimously with a negotiated 90‑day renewal notice.
The Morristown Select Board approved purchasing CivicPlus NextRequest, a public‑facing records‑management product, after staff described mounting public‑records workload that requires multiple staff steps and overtime. Assistant to the town manager Judy L. Barry said the system allows the public to submit requests online, routes requests to the responsible staff, supports simple redaction and creates an audit trail for request decisions.
Judy said the product will "take all of those steps away," shortening staff processing and reducing overtime costs attributed to records work. The software is outside the current budget and was presented as an out‑of‑cycle request; board members indicated confidence that funds could be flexed from other line items. Richard moved to approve the purchase with the contract renewal‑notice changed to 90 days; the motion was seconded by Rose and approved unanimously by voice vote.
