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Henry County PSAPs report Equiture connection problems and workstation outages
Summary
Kewanee PD reported Equiture connection problems and Henry County Sheriff's Office reported black screens and login issues; Director Swanson said a system update would be required but consolidation plans may postpone a full fix, with rewiring a fallback.
Multiple public-safety answering points (PSAPs) in Henry County reported technical problems during the ETSB meeting.
Kewanee Police Department reported “some connection problems with Equiture,” and the Henry County Sheriff's Office reported screens going black and login issues. Director M. Swanson said fixing the issue would require a system update and that, because consolidation is planned, he hoped to “keep the system limping along til then, but if necessary can rewire it.”
The board did not take a formal action on the reports during the meeting; staff indicated ongoing work to coordinate fixes and to balance short-term repairs against consolidation planning.
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