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Waste Management proposes reintroducing glass and paper-cup recycling for Lilburn

City of Lilburn City Council Work Session · July 13, 2026
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

Waste Management told the Lilburn City Council the company will allow residents to place glass directly in existing recycling carts and add paper-cup processing as market conditions improve; the company reported about 4,300 residential and 225 commercial customers and a 0.002% complaint ratio.

Walt Ritter, a local representative of Waste Management, told the City Council the company plans to reintroduce glass and paper-cup recycling for Lilburn residents now that market conditions and processing technology make it commercially viable. "The City currently has approximately 4,300 residential and 225 commercial customers," Ritter said, and he reported the City's complaint ratio is "0.002%."

Ritter described operational changes that would allow residents to "place glass directly in their existing recycling carts or bins beginning immediately" and said the company will use existing material recovery facilities and route-tracking tools to manage the service. Public Works Director Benjie Fennell confirmed that about 38% of Lilburn residents currently recycle and that residents may request a larger recycling cart at no additional charge. Ritter also warned that lithium batteries placed in recycling or garbage bins remain a significant fire hazard to collection trucks.

Council members asked technical and cost questions during the presentation. Waste Management offered outreach ideas, including social media, instructional videos, and a resident-recognition program, and offered to host a tour of a local MRF for interested council members and staff.