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Salem Lakes board weighs cautious, phased use of artificial intelligence in operations
Summary
Staff presented options for limited AI uses — drafting documents, case-law search, chatbots and infrastructure monitoring — and recommended a written policy to govern closed vs open platforms, redaction, budget and phased implementation. Trustees asked staff to return with model policies and vendor options for 2027 budgeting; no motion was made.
Staff member Amanda presented a summary of potential municipal uses for artificial intelligence, including document drafting, case-law search tools, automated reporting, a website chatbot and infrastructure-monitoring analytics. She warned that AI tools require a closed system where appropriate, careful redaction for FOIA requests and staff oversight because "all the data is gonna need to be double checked." (Amanda).
Trustees generally supported a cautious, phased approach: pilot a few low-risk applications first, direct staff to compile vendor options and model policies from the Wisconsin Municipal League, and consider budget costs for 2027. Chair and trustees asked staff to return with a coordinated recommendation and suggested designating a staff lead to work with Amanda and IT contractors; no formal motion or policy was adopted at the meeting.
