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Board hears recurring camera outages; district weighs software/hardware updates

Hardy County Board of Education · August 4, 2026

Summary

Board members were told that some school cameras are intermittently offline and require manual reboot; staff identified the system (Verkada) and said they are soliciting pricing for updated software and equipment because the units can become obsolete by the time procurement and installation are complete.

Board members discussed ongoing camera outages at one school, which staff said occur when power or software issues take cameras offline and require manual reconnection. "Verkada is the camera system," a district speaker stated during the discussion; staff said they are pursuing pricing for updated software or replacement hardware to reduce repeated manual restarts.

Board members asked whether outages were site-specific; staff said the problem had been limited to the one school to their knowledge and that they are pursuing a permanent software/hardware fix. The superintendent noted the costs have been high and warned that by the time the district purchases and installs replacements, the equipment may already be obsolete.

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