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Council approves replacement of traffic control center server and video wall
Summary
Council authorized replacement of Johns Creek's traffic control center server and video wall, with staff recommending award to True Connect and funding from FY26 TCC wall replacement and traffic signal/ITS maintenance funds; optional four-year maintenance discussed (~$54,000).
City staff told council on March 2 that the traffic control center (TCC) video wall and server had reached end of life and need replacement to maintain monitoring and control of the city's roughly 80 traffic signals. The director presenting the item said three proposals were evaluated on technical approach, prior experience and cost, and staff recommended awarding the video wall replacement contract to True Connect and purchasing up to four additional years of optional maintenance support.
During Q&A, council members asked whether optional maintenance fees were refundable or convertible and whether the new equipment would mitigate failures caused by power surges. Staff said the optional maintenance is an up'front purchase option (one year included with installation; four additional years optional) and that maintenance coverage would help address damage from surges. Staff identified the failed part in the outage as an $8,000 battery backup; the replacement project was already included in the FY26 budget. "The current video wall in the TCC has reached the end of life and the adopted fiscal year 2026 plans for replacement of both the server as well as the visual display," the director said.
Council moved and approved the contract as presented. The transcript records discussion of the optional maintenance (approximately $54,000 for four years) and reassurances about redundancy and maintenance coverage, but does not include a contract award amount in the public remarks recorded.
