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Residents report late assessor notices and steep reassessment increases
Summary
Committee members said assessor open-book meetings were held but notices arrived late, appointments were hard to book, and residents reported large reassessment increases; staff urged residents to contact the assessor before the board review on Sept. 16.
Committee members described a strained open-book assessment process: letters were mailed late, the assessor's office in Menasha lost power after a tornado which complicated scheduling, and residents faced long waits and double bookings when trying to meet assessors.
"The letters got mailed out very late to residents. They had less than a week to even set up an appointment," Committee member (S2) said, summarizing the complaints. S2 added that residents who did meet with assessors often succeeded in lowering their assessments; S2 cited one case where a resident’s assessment was lowered roughly 11% after meeting.
Members discussed the interim market update approach used this year — which did not include interior house visits like the 2018 reassessment — and noted widely varying percentage changes reported by residents, with some attendees describing average increases in the 60–70% range and a few extreme cases near 90%.
Staff reminded residents that the board review deadline is Sept. 16 and encouraged homeowners to contact the assessor’s office or submit appeals before the board hearing.
