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Staffing at Kentucky veterans centers has improved but regional gaps remain, analysts say

Legislative Oversight and Investigations Committee · August 6, 2026
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Summary

The report credited recruitment and a shift back to state-employed staff for improving staffing levels (from 432 in 2022 to 615 in 2025) but flagged Western Kentucky as historically challenged and recommended reviewing recruitment incentives and personnel caps.

Analysts found staffing shortages eased after the pandemic: total staff grew from 432 in 2022 to 615 in 2025, and the share of filled positions rose to about 72%, reflecting a 22 percentage-point increase in state-employed staff share since 2022.

Staff recommended KDVA work with the personnel cabinet to review incentives such as special entry rates and locality pay and to consider raising personnel caps where needed, noting Western Kentucky may need targeted measures. "KDVA agreed with our recommendations regarding staffing and will be reviewing special entry rates and locality premiums with the personnel cabinet," the report said.

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