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Seniors warned about 'sticker shock' when hiring professional move managers
Summary
Anne Newberry told viewers that professional move-management estimates often trigger "sticker shock" because realistic time and packaging costs can push total project prices into the thousands, though clients who accept services later report high satisfaction.
Anne Newberry told the Town of Westborough audience that clients frequently react to estimates with surprise because the calculations reflect realistic labor and materials: "there's generally a point of sticker shock because the estimate is based on how much time it realistically is going to take." She said those estimates translate into dollars and often fall "more in the thousands."
Newberry emphasized transparency in estimates: clients receive a free initial consultation and a scope that explains time and material needs; if work finishes quicker, clients are not charged for unused time. She said most older clients who proceed report they "couldn't have done it without us." The segment highlighted cost as a major barrier to hiring professional help and urged early planning to manage expectations.
