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Benefits 24/7: HCA reports sync‑file bug fixes, API testing and migration from SAW to wall.gov

Public Employees Benefits Board · June 4, 2026
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Summary

HCA CIO Travis Sherry said the Benefits 24/7 team has fixed 19 sync‑file bugs (10 since the last meeting), is advancing API development and preparing a migration from Secure Access Washington (SAW) to wall.gov with implementation planning aimed at spring 2027.

Travis Sherry, Chief Information Officer at the Healthcare Authority, updated the board on technical progress for the Benefits 24/7 platform: the team has identified and resolved a cumulative 19 synchronization‑file bugs (10 since the last meeting), is developing APIs with testing for employee and special‑open‑enrollment endpoints, and is planning the statewide migration away from Secure Access Washington (SAW) to wall.gov.

“Since our previous meeting, the team has identified and resolved 10 additional bugs within our synchronization file. A cumulative total of 19 bugs have now been addressed,” Travis reported. He said API development will continue (with new employees endpoints testing through mid‑April) and that 834 enrollment‑file migration work will begin only after the sync and API streams reach required maturity.

Travis also said vendor and agency coordination is underway for the SAW→wall.gov migration required by an executive directive, with an implementation planning horizon that could extend into spring 2027. Agency leadership emphasized that these systems improvements are foundational to enabling other procurement and benefits work the board reviews during the year.