County IT reports ERP progress and cybersecurity projects, warns of capacity loss on director's departure

Information Technology staff told supervisors the county’s ERP rollout and scanning program have generated substantial digital records and that cybersecurity and disaster-recovery work is a priority, but the IT director warned that his planned departure could reduce general‑fund capacity.

IT reported roughly 3,200 support tickets last year, an asset inventory of about 588 computers and laptops, approximately 50 terabytes of active data and additional backup and video-storage capacity. The ERP document repository now holds about 115,000 documents after a year in service, and scanning projects (particularly for Health and Human Services) have digitized the equivalent of many file cabinets. Planned projects this year include security alarm upgrades funded by an OES grant, a website refresh (delnortecounty.gov), a 150-device computer refresh and cybersecurity penetration testing funded by grants. The director emphasized the need for structured cybersecurity training and replacement routers if grant funding arrives.

The director cautioned that, with his planned exit, general‑fund support for ad hoc projects may be slower because many staff hours have been redirected to grant-supported or enterprise projects; he urged the board to consider staffing and prioritization as technology needs — including AI governance and security — increase.