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Captain outlines aggressive hiring push and says inmate Wi‑Fi speed has doubled

JSA (Justice Services Authority) · August 4, 2026
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

Captain Ware described new recruitment strategies — including a lateral 'experienced officer' posting and a 19‑person academy class — and said HomeWave doubled inmate Wi‑Fi speeds last week to improve tablet service.

Captain Ware briefed the board on recruitment and retention initiatives: weekly coordination with human resources, newly posted 'experienced officer' positions aimed at lateral hires, and an academy class of 19 recruits currently completing the first week of training. He said the approach is intended to shorten time‑to‑floor for experienced applicants and urged mentorship to aid retention.

On technology, Ware said HomeWave implemented a fix and doubled the Wi‑Fi speed available to inmates across floors about a week earlier, which should improve tablet connectivity. "They have doubled the speed of the Wi Fi for the inmates," he reported, and said he had met with a HomeWave representative to confirm fixes and monitor any subsequent complaints.

Board members asked how the experienced‑officer posting differs from existing corrections‑officer postings (Ware said it would be a separate posting with adjusted salary and shorter on‑the‑job training for lateral hires).