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EMS director reports steady call volume, warns of staffing needs and eventual fifth truck

Dallas County Board of Supervisors · July 28, 2026
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Summary

EMS Director Kristin Brady told the Board that June activity included 182 calls in incorporated areas, 57 in unincorporated areas, 28 hospital transfers (25 to higher care, 3 returns to nursing homes), and that the service will likely need additional crews as call volume grows.

Kristin Brady, Dallas County EMS Director, presented the department’s June activity to the Board of Supervisors and highlighted staffing and capacity concerns.

Brady reported 182 calls in incorporated areas and 57 in unincorporated parts of the county during June. She said there were 28 transfers out of Dallas County Hospital; of those transfers, three returned to a nursing home and 25 were sent to a higher level of care. Brady said the service has established a collections process and is tracking instances when external mutual-aid units (Waukee, Granger, etc.) are called. She identified the long-term need for additional crews, saying a fourth crew is needed now and a fifth will be required as call volume increases.

Chapman asked about major challenges; Brady identified staffing and rising call volume as primary concerns. No immediate funding request or board directive was recorded in the transcript.