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Greystone staff say discharge plan was uploaded July 16; staff testimony was inconsistent

Administrative hearing (Tina Mason v. Greystone Retirement Home) · August 4, 2026
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Summary

Facility staff told the hearing they uploaded a discharge plan on July 16 to the ombudsman and the Department of Public Health, but other staff said the upload had not been completed and the resident may not have received the form.

During questioning about paperwork, Harpreet Kaur, who identified herself as a director of resident aids, told the hearing, “The 07/16 we uploaded for the ombudsman and the same day we gave the copy to the DPH.”

Later in the exchange staff and the resident’s interlocutor indicated uncertainty: one staff member said the right-to-appeal form had been given but that the discharge-plan form may not have been filled out prior to discharge. The hearing officer pressed the facility for the date the resident was given a copy and whether DPH had received the materials; staff could not produce a definitive date in the hearing record.

The hearing officer treated the absence of proof that the resident had received the discharge plan as noncompliance and said the facility could rescind the notice and start the statutory process again if they wished.