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Officials outline $612,191 first‑year price and interoperability needs for NextGen 9-1-1 upgrade
Summary
County 9-1-1 staff recommended moving toward NextGen 9-1-1 to improve call transfer and location services; estimated first-year cost $612,191 and an annual cost of $176,006.34, with a November 15 copper-service cutoff by AT&T driving urgency.
Shannon McLaughlin and a co-presenter briefed the board on the county’s options to transition its public-safety answering point from Enhanced 911 to NextGen 9-1-1, stressing interoperability problems with adjacent jurisdictions and frequent AT&T copper-line outages. McLaughlin said administrative lines currently carry about 37% of county calls and that AT&T will stop copper service on Nov. 15, creating pressure to move to a fiber/SIP-based solution.
McLaughlin provided vendor-estimate figures: “For the 1st year within digital, total cost will be $612,191 dollars, and yearly is gonna be $176,006.34,” she said. Presenters recommended keeping the county’s Vesta/Motorola phone system for serviceability and using an InDigital connectivity solution to maximize interoperability with neighboring counties already moving to NextGen. Staff said they will continue vendor comparisons, may seek upfront-payment discounts, and plan site visits to counties who have gone live. Capital funding options discussed included SPLOST or capital fund allocations for the initial upfront costs, with ongoing annual operating costs to be considered in future budgets.
