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Resident criticizes city response to right‑to‑know requests and personnel records handling
Summary
Laurie (Lori) Ortolano used public comment to say the city's responses to right‑to‑know requests remain inadequate, alleged withheld trauma‑counseling records and accused a city employee of withholding records; the mayor's office responded that outside mental‑health services provided pro‑bono counseling and the EAP offered individual sessions.
In public comment, Laurie (also identified earlier as Lori) Ortolano of Nashua criticized the city's handling of right‑to‑know requests and said she has not received records she requested after several weeks. Ortolano accused a named city employee (Tim Cummings) of withholding records and said the city has portrayed her conduct inaccurately. She expressed frustration with the pace of the records responses and used forceful language at the microphone; the chair enforced the speaker time limit.
The presiding official responded that Greater Nashua Mental Health provided pro bono trauma counseling and that the city's employee assistance program provided a small number of individual sessions related to treatment by a member of the public. The exchange left the factual disagreement unresolved in committee; Ortolano said records remain withheld and the administration described counseling and EAP support as the factual record.
