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Board approves multi‑year Avaya maintenance contracts for county phone system
Summary
The Board approved three multi‑year maintenance contracts for the county VoIP phone system (Avaya), with total cost $287,565.10 and first‑year payment $96,251.26; staff said longer contracts lock stable pricing and limit annual escalation.
The Department of Technology Services asked the board to authorize three multi‑year maintenance contracts for the county's Avaya voice‑over‑IP phone system.
Director Stephen Pereira summarized technical coverage and fiscal impact and told commissioners the total cost of the new contracts will be $287,565.10, with year one payment budgeted at $96,251.26. Pereira and network supervisor John Silcox said multi‑year contracts reduce exposure to routine price escalations and ensure on‑site parts, replacement hardware and software support. "By entering into a multi year contract, CCG secures consistent pricing throughout the duration of the contracts," Pereira said.
A motion to approve and award the contracts to Avaya — including authorizing the county administrator to execute the initial term and any renewals approved by the board — carried on the meeting floor. Commissioners discussed the option of a three‑year term to lock pricing and confirmed the contract would include multi‑year provisions required by county rules.
The board voted to adopt the resolution authorizing staff to finalize and execute the agreements.
