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Council approves ordinance to pass through 3.09% supplier water increase

Orleans Town Council · April 2, 2026
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

Staff said a 3.09% supplier increase would be recovered via a 'tracker' in town billing software; the council voted to adopt an ordinance to pass the increase through to customers and tasked staff with software adjustments.

Staff told the council that the town's water supplier (referred to in the discussion as Patoka) is raising rates by 3.09 percent and recommended a tracker to pass that increase through to customers. "If the ordinance is fine the way it is so you can do what you need to do on your end, then I'm fine with it," staff said while explaining how the tracker plugs into the billing system.

Chair presented an ordinance on the record and asked for a vote; members responded "aye" and the chair declared the ayes have it. Council discussed that Keystone billing software will need tweaks to apply the tracker correctly and that the tracker was intended only to pass through supplier costs rather than create a new town-controlled rate.