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Nobles County approves switch to Sinch for county phone system to avoid large replacement costs

Nobles County Board of Commissioners · May 19, 2026

Summary

County staff told commissioners the state phone change threatened compatibility with existing equipment; Sinch offered lower rates and new phones, and the board approved migration. The minutes note Cisco phones cost over $500 each and replacing 200+ phones would exceed $100,000.

County staff explained the State’s planned phone-system change and presented vendor options. Staff reported that existing Cisco phones cost over $500 apiece and that replacing more than 200 phones would run over $100,000. Vendor Sinch offered a lower rate and included new phones in its proposal; the board approved migrating to Sinch to reduce costs and obtain new handsets. The motion was moved by Commissioner Justin Ahlers and seconded by Commissioner Bob Paplow.

The minutes record cost comparisons but do not include a detailed procurement schedule or a firm contract number in the excerpt. Staff will follow standard procurement procedures and implement the migration under the county’s telecommunications and IT operations.

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