Get Full Government Meeting Transcripts, Videos, & Alerts Forever!
Get email alerts on the Utility Billing topic
No spam. Unsubscribe anytime.
Resident tells council of ongoing water-billing repair problems; city staff suggests mosquito-abatement contact
Summary
A resident used public comment to report repeated visits to the utility office over a water-repair issue and said a supervisor did not respond; staff advised the resident on public-health steps, including contacting the Delano Mosquito Abating District for standing-water inspection.
During the public-comment period a resident described repeated attempts to reach city utility staff about a water-related repair and said the supervisor did not return calls, leaving the underlying problem unresolved. The commenter said they had not paid a disputed bill and had visited the office multiple times to seek help.
A staff member responded with a public-health suggestion: avoid standing water and contact the Delano Mosquito Abating District for an inspection, and provided a phone number and the district's online contact option. The council did not record a follow-up assignment in the transcript; the matter remained a resident complaint on the record.
The exchange was recorded during the public-comment period; council members listened but did not announce specific corrective actions in the transcript.
