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Council approves three‑year phone contract with Nextiva after members cite failing system
Summary
The Common Council authorized a 36‑month extension with Nextiva Inc. to provide 67 replacement phones for City Hall and lock in a reduced per‑line rate; council members said the current system repeatedly failed and the renewal includes vendor replacement obligations.
The Amsterdam Common Council approved Resolution 2526‑166 to authorize a contract with Nextiva Inc. for telecommunications services at City Hall, including 67 replacement phones and a 36‑month renewal beginning 04/18/2026. The resolution states Nextiva will provide the phones and a reduced per‑line rate of $13.95 if the city agrees to the extended term.
Council members described repeated failures with the city's previous phone system and said negotiating the renewal was intended to secure functioning equipment without an upfront capital outlay. "Our phone systems had sucked," said a council member (S5), summarizing the experience behind the negotiation. Staff (S6) noted there should be no upfront cost and that, in exchange for the three‑year renewal, the vendor agreed to replace the phones at no charge if the current units continued to underperform.
The ordinance language and the resolution were presented and then adopted by roll call. The clerk recorded the motion and four council members voting aye on the resolution. The council characterized the action as replacing defective equipment and stabilizing monthly service costs while securing a vendor commitment to correct defects.
The article is based on the council's introduction and discussion of Resolution 2526‑166 and the subsequent roll call recorded in the meeting transcript.
